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68 Posts in 19 Topics by 363 Members
Latest Member: Bernadette
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1  General Category / General Discussion / Re: Broadband......Anyone recommend on: June 09, 2008, 03:12:42 pm
Quote
Laurie,
I have a friend on Glenlogan (Galilee Court) and they have broadband. I don't know what flavour it is though.
Moke

Hi Moke
Can you tell me who and where on Galilee Court please?  I live on Galilee Court and we have been tryng to get ADSL since we moved here 6 months ago.  I would like to talk to whoever it is to see if we can do whatever they did to get connected.  I understand we now have copper wiring, but the latest excuse is that the RIM needs upgrading and we are not important enough for them to do it.
Thanks
Tango
2  General Category / General Discussion / Re: Broadband......Anyone recommend on: May 12, 2008, 10:12:42 am
Hi Everyone,

Just thought I'd update you on the doings of Telstra.  After many "discussions" with Telstra we decided to go to dial-up with them, just so we could contact people.  We have been considering Cirrus, but have heard bad reports, however here at sunny Glenlogan Lakes Estate we only seem to have a choice between them and Telstra and who would willingly deal with Telstra.

About 3 weeks ago Telstra rang us and offered us adsl which we jumped at (wouldn't you).  We thought our problems were over.  Not so - a week later we received the standard letter about not being able to get adsl in our area!  I rang the supplied number to complain and asked for their complaints department.  Believe it or not - they don't have one.  I was asked what I hoped to achieve by registering a complaint, to which I replied "to stop it happening again to me or anyone else".  I suggested (strongly) it was good not to have a complaints department, then you can always claim that you never get any complaints.  How good is that?Huh

I can't believe they actually offered adsl to me, when its not available.

3  General Category / General Discussion / Re: Broadband......Anyone recommend on: February 29, 2008, 10:44:21 am
Thanks for your reply.

I agree its beyond belief that QM Properties allowed Telsta to cable the area as pair gains.  Perhaps they didn't understand what was happening.  QM supplied me with a copy of the plan submitted by Telstra and its pretty much bare bones information.

I have seen the ad for Cirrus Communications and have read the forum for Cirrus as well as their site.  Does anyone know whether they are any good in this area?  They told me we can access their service from our position and they also provide a static IP if required.  It all sounds OK but the forum seems to do a lot of criticising, but there isn't much recent comment.  It seems like a lot of money to commit to if they are still as bad as was indicated in July to October.

Does anyone know what choices for wireless broadband we have in Jimboomba?  Are we restricted to Telstra or Cirrus?  How do we find out which other Service Providers may be available?
4  General Category / General Discussion / Re: Broadband......Anyone recommend on: February 05, 2008, 09:57:51 am
We are new to Jimboomba and cannot get ADSL due to pair gains plus various other excuses from Telstra - we get a new one each time we talk to someone.  We also need it for work.  It was suggested to me (by a Telstra person) that we might be able to get rewired if we could get other people together and put pressure on our local member for parliament

We don't know who that is and we need to contact other people in our area.  I will go and door knock our neighbours, but I wondered if anyone reading this is from the Glenlogan Lakes estate? 

Teltra says we need rewiring, but they won't let us pay someone to do it and they don't want to do it.  What they want is for us to go onto mobile, but they won't supply us a static IP which we need for our work.  Other providers will allow static IP, but we don't know who to contact for this area.  Has anyone got any suggestions?

This snail-mail - oops sorry, dial-up, is so antiquated!
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