Hi Everyone,

Just thought I'd update you on the doings of Telstra.  After many "discussions" with Telstra we decided to go to dial-up with them, just so we could contact people.  We have been considering Cirrus, but have heard bad reports, however here at sunny Glenlogan Lakes Estate we only seem to have a choice between them and Telstra and who would willingly deal with Telstra.

About 3 weeks ago Telstra rang us and offered us adsl which we jumped at (wouldn't you).  We thought our problems were over.  Not so - a week later we received the standard letter about not being able to get adsl in our area!  I rang the supplied number to complain and asked for their complaints department.  Believe it or not - they don't have one.  I was asked what I hoped to achieve by registering a complaint, to which I replied "to stop it happening again to me or anyone else".  I suggested (strongly) it was good not to have a complaints department, then you can always claim that you never get any complaints.  How good is that?

I can't believe they actually offered adsl to me, when its not available.

Hi Moke
Can you tell me who and where on Galilee Court please?  I live on Galilee Court and we have been tryng to get ADSL since we moved here 6 months ago.  I would like to talk to whoever it is to see if we can do whatever they did to get connected.  I understand we now have copper wiring, but the latest excuse is that the RIM needs upgrading and we are not important enough for them to do it.
Thanks
Tango